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InvoiceGuru Privacy Policy

Last updated:21/09/2025

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1. Introduction

InvoiceGuru ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice software application and website.

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2. Information We Collect:

Personal Information:

  • Name and contact details

  • Business information and address

  • Email address and phone number

  • Payment and billing information

Business Data:

  • Invoice and quote information

  • Client and customer data you input

  • Financial transactions and payment records

  • Receipt images and OCR-processed data

Technical Information:

  • Device information and operating system

  • IP address and location data

  • Usage analytics and app performance data

  • Cookies and similar tracking technologies

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3. How We Use Your Information

We use your information to:

  • Provide and maintain our invoice software service

  • Process payments and manage your account

  • Send service-related communications

  • Improve our software and user experience

  • Comply with legal obligations and tax requirements

  • Provide customer support and technical assistance

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4. Data Sharing and Disclosure

We may share your information with:

  • Payment processors (Stripe, PayPal) for transaction processing

  • Cloud service providers (Firebase) for data storage and hosting

  • E-invoicing partners for tax office submissions (where applicable)

  • Legal authorities when required by law or to protect our rights

We never sell your personal information to third parties.

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5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication measures

  • Secure data centers and infrastructure

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6. Data Retention

We retain your data for as long as:

  • Your account remains active

  • Required for business and legal purposes

  • You have outstanding invoices or financial obligations

  • Mandated by applicable tax and accounting laws

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7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Erase your data (subject to legal requirements)

  • Restrict processing of your data

  • Data portability - export your data

  • Object to certain processing activities

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8. International Data Transfers

Your data may be processed in countries outside the UK/EU. We ensure appropriate safeguards are in place through:

  • Adequacy decisions

  • Standard contractual clauses

  • Binding corporate rules

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9. Cookies and Tracking

We use cookies for:

  • Essential website functionality

  • Analytics and performance monitoring

  • User preferences and settings

  • Marketing and advertising (with consent)

You can manage cookie preferences in your browser settings.

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10. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or app notification.

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12. Contact Information

For privacy-related questions or requests, contact us:

Email: support@invoice-guru.co.uk

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13. Complaints

If you have concerns about our data handling, you can lodge a complaint with:

  • UK: Information Commissioner's Office (ICO)

  • EU: Your local data protection authority

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