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FactureGuru politique de confidentialité

Last updated:21/09/2025

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1. Introduction

FactureGuru ("we," "our," or "us") is committed to protecting your privacy. This politique de confidentialité explains how we collect, use, disclose, and safeguard your information when you use our invoice software application and website.

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2. Information We Collect:

Personal Information:

  • Name and contact details

  • Business information and address

  • Email address and phone number

  • Payment and billing information

Business Data:

  • Facture and quote information

  • Client and customer données you input

  • Financial transactions and paiement records

  • Receipt images and OCR-processed données

Technical Information:

  • Device information and operating system

  • IP address and location données

  • Usage analytics and app performance données

  • Cookies and similar tracking technologies

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3. How We Use Your Information

We use your information to:

  • Provide and maintain our invoice software service

  • Process paiements and manage your compte

  • Envoyer service-related communications

  • Improve our software and user experience

  • Comply with legal obligations and tax requirements

  • Provide customer support and technical assistance

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4. Data Sharing and Disclosure

We may share your information with:

  • Payment processors (Stripe, PayPal) for transaction processing

  • Cloud service providers (Firebase) for données storage and hosting

  • E-invoicing partners for tax office submissions (where applicable)

  • Legal authorities when required by law or to protect our rights

We never sell your personal information to third parties.

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5. Data Security

We implement appropriate technical and organizational measures to protect your données:

  • Encryption of données in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication measures

  • Secure données centers and infrastructure

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6. Data Retention

We retain your données for as long as:

  • Your compte remains active

  • Required for business and legal purposes

  • You have outstanding invoices or financial obligations

  • Mandated by applicable tax and compteing laws

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7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal données

  • Rectify inaccurate information

  • Erase your données (subject to legal requirements)

  • Restrict processing of your données

  • Data portability - exporter your données

  • Object to certain processing activities

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8. International Data Transfers

Your données may be processed in countries outside the Belgique/EU. We ensure appropriate safeguards are in place through:

  • Adequacy decisions

  • Standard contractual clauses

  • Binding corporate rules

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9. Cookies and Tracking

We use cookies for:

  • Essential website functionality

  • Analytics and performance monitoring

  • User preferences and settings

  • Marketing and advertising (with consent)

You can manage cookie preferences in your browser settings.

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10. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this politique de confidentialité periodically. We will notify you of significant changes via e-mail or app notification.

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12. Contact Information

For privacy-related questions or requests, contact us:

Email: support@invoice-guru.co.Belgique

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13. Complaints

If you have concerns about our données handling, you can lodge a complaint with:

  • Belgique: Information Commissioner's Office (ICO)

  • EU: Your local données protection authority

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